Insurance is an additional $10, which we strongly recommend you purchase.If you choose not to purchase insurance and the blinds are damaged in transit, we will not be held responsible for any damage caused by the transit company. If the package containing the blinds is visibly damaged upon delivery, please refuse delivery and your blinds will be returned to Just Roller Blinds.If you have purchased insurance we will immediately repair or replace your blinds and send them back to you. You must inspect your delivery and report any damage to Just Roller Blinds within 5 days of receipt. After this time Just Roller Blinds cannot be held responsible for the damaged item or the replacement cost.